Content Co-op Legal
Privacy
Policy
Content Co-op handles project inquiries, booking requests, and production information with the same care we expect on set: minimal collection, clear operational use, and no casual disclosure. This policy explains what we collect through contentco-op.com, how we use it, and what choices you have.
Scope
This policy applies to the Content Co-op website, creative brief intake, booking flow, portfolio routes, and related communications initiated through this site. It covers information you submit directly, data generated while using the site, and operational records needed to respond to inquiries, scope projects, and deliver services.
What we collect
Depending on how you use the site, we may collect:
- contact details such as name, company, email address, and phone number,
- project information submitted through the creative brief or booking flow,
- scheduling preferences, intake responses, and message history,
- billing or invoicing details required to quote or execute work,
- technical data such as IP address, browser details, device type, and basic usage logs.
How we use it
We use collected information to operate the business and the site, including to:
- respond to inquiries and qualify project fit,
- prepare proposals, schedules, and production plans,
- manage project communication, approvals, and delivery,
- issue invoices or process payments when applicable,
- monitor site reliability, detect abuse, and improve workflow performance.
No resale
Content Co-op does not sell personal information gathered through this website.
When we share it
We share information only when needed to run the business and the site. That can include infrastructure, hosting, database, scheduling, payment, or communications vendors used to process legitimate business activity. We may also disclose information when required by law, to enforce agreements, or to protect the safety, rights, or operations of Content Co-op, clients, or the public.
Retention and security
We retain information for as long as reasonably necessary to operate the site, respond to inquiries, maintain project records, meet legal or accounting obligations, and support ongoing client relationships. We use commercially reasonable safeguards to protect stored information, but no system is absolute. You should avoid sending unnecessary sensitive information through public forms.
Your choices
You can request access, correction, or deletion of personal information we control, subject to legal and operational requirements. You may also opt out of non-essential outreach communications at any time. If you need the governing service terms for a project or website use, review our Terms of Service.
Contact
For privacy questions or requests, contact [email protected].